Privacy Policy | Apricot

Apricot Technologies, Inc privacy policy

Last updated: Dec. 8th, 2023

Apricot Technologies, Inc (“Apricot”, “we”, “us” or “our”) is committed to protecting the privacy of your information. We believe it is a good business practice to disclose to you how your personal information may be used by Apricot, including, but not limited to information collected and your activity on the website www.apricothealth.ai and its subpages and content (collectively, the “Site”) may be used. As a user of this website, or the services or products available through the Site (collectively, “Service(s)”) provided by Apricot, this Privacy Policy set forth herein (this “Privacy Policy”) is intended to describe in a straight-forward and easily understandable manner:

the information we collect about you;
how that information may be used;
with whom the information may be shared;
how you may update the information you provide us;
how you may contact us; and
your choices about our uses and disclosures of your information.

As noted in the Terms of Use applicable to the Site (the “TOU”), by using the Site and/or Services you accept and acknowledge that you are bound by this Privacy Policy. Accordingly, we encourage you to read this Privacy Policy carefully. If you have questions or concerns regarding this Privacy Policy, please feel welcome to contact us through the Site at: www.apricothealth.ai. Alternatively, you can also e-mail us at [email protected], or send mail to Apricot Technologies, Inc, Attn: Regulatory Compliance Manager, 12 E California, Oklahoma City, OK 73104.

Information We Collect

Information from Our Clients

The majority of the information we receive is provided by or on behalf of our clients, which include, but are not limited to, health plans, health care providers, personal care providers, and other organizations (“Clients”). When we receive information on behalf of our Clients, our use and disclosure of that information is governed by the Client agreement and the Client’s privacy notice. To the extent the Client agreement or Client’s privacy notice differ from this Privacy Policy, the terms of the Client agreement and Client’s privacy notice shall apply to the information held on behalf of the Client.

Information from You

We collect information about you so we can continue to provide and improve our Services to you and other users of the Site. The information collected directly by Apricot through the Site may include items such as your name, e-mail address, mailing address, phone number, facsimile number, business size, industry type, personal health and social information as well as other information that may or may not specifically identify you. The information collected on the Site may be stored at servers, computers, or other media located in in the country of origin.

Information for Health Information Exchange

In some situations, Apricot serves as a health information exchange (“HIE”). This occurs when Apricot aggregates health information from multiple organizations to facilitate the sharing of the information across those organizations. This exchange of data can improve the ability of our Clients to provide services to you. The information provided to Apricot for the purposes of an HIE may include your name and demographic information, your health information such as dates of service, medical conditions, and medical services provided, and information related to your eligibility for or receipt of social services that impact your health care.

Third-Party Sources

We may obtain personal and non-personal information about you from other third-party sources. This information may be utilized, analyzed, and/or compared with information that we have collected from you or that you have submitted to the Site. If the third parties unlawfully obtained and/or provided the information to us, you understand, agree, and acknowledge that your sole legal remedy is against the third party that engaged in the unlawful activity and that you will not assert any cause of action, claim or demand against us.

Information Collection Technology (Web Beacons and Cookies)

We may use various technologies to collect information from your electronic device about your activities on the Site. We may collect and store non-personally identifying information through cookies, log files, clear gifs (commonly known as “web beacons”), and third parties to profile user activity and preferences. Technical and specification information about your browser and computer is automatically collected when you use or visit the Site. This information may include but not be limited to your Internet Protocol (“IP”) address, your browser type, operating system, geographic location, access time(s), the content of previously accepted “cookies” from us, and the website address that referred you to the Site.

A cookie is data stored on your computer that tracks non-personal information about you. When you use the Site, we may assign your computer one or more cookies that enable us to improve the quality of the Services and to personalize your experience. Cookies allow us to automatically collect information about your activity on the Site, such as the content you access while on the Site, the links you click, and other activity you conduct while using the Site. You may choose to modify your web browser’s setting to disable cookies or limit their use. If you choose to disable or limit cookies, you are still able to access the Site, but you may be unable to use all of the features on the Site. Additional information about cookies may be found at: https://support.microsoft.com/en-us/help/260971/description-of-cookies.

The Site may contain web beacons (also known as “clear gifs”) or similar technologies that gather non-personally identifiable information about your use of the Site. Such technology may also be contained in e-mail messages or newsletters from us that allow us to determine whether messages have been accessed. The purpose of our use of this technology is so that we may analyze the effectiveness of our marketing efforts, the quality of the Site, and the Services we provide.

Personal Information About Users Under 18 Years of Age Not Collected

The Site is meant for adults and those who have reached the age of majority as defined by the laws of their domicile. The Site is not meant for individuals under the age of eighteen (18) or those defined by the laws of their domicile as minors. Nonetheless, this Privacy Policy is still designed to comply with the Children’s Online Privacy Protection Act (“COPPA”) to the extent COPPA applies. Accordingly, we do not knowingly collect or retain any personal information about users under the age of thirteen (13). If we obtain actual knowledge that we collected or retained personal information about a child under the age of thirteen (13), that information will be promptly deleted from our database, servers, and all other media. Since we do not collect information from users under 13 years old, no such information is disclosed to third parties.

If parents or guardians wish to create an account for, and provide information related to, their child who is under the age of eighteen (18), the parent or guardian may do so, but assumes full responsibility for ensuring that the information is kept secure and that the information submitted is accurate. In creating such an account, the parent or guardian accepts that this Privacy Policy will apply to the minor child’s information.

Information Use and Sharing

We may use and share your information for any legally permissible purpose. We may match, use, and share any of the information we collect from you to any personally identifiable information we obtain from Clients or third parties. Examples of some ways we may use or share information that we collect about you include:

To share information between our Clients for their treatment, payment, and other business operations;
For referrals for treatment, care coordination, and case management;
To determine your eligibility for benefits or services;
To provide data analytics services to our Clients;
To provide services to you;
To provide you with customized content and services;
To contact you, a family member, or caregiver;
To comply with applicable law;
To fulfill our business obligations; and
For our internal record keeping.

You acknowledge and agree that Apricot may use and disclose your personal and non-personal information to public or private third parties: (i) to provide products or services to you or our Clients; (ii) to comply with requests for inspection by law enforcement officials (including potential criminal activity); (iii) to respond to cease and desist letters, arbitration proceedings, legal actions and suits, criminal and civil subpoenas, or any court orders; (iv) to enforce or apply the terms of this Privacy Policy or any other agreement between us, including the Terms of Use; and (v) to protect our rights, property, or safety, as well as the rights, property, or safety of our users, or others, whether during or after the term of your use of the Site or any Services.

Personal Health Information Sharing and Exchange

We may use or disclose your personal health information to provide services to you and our Clients, consistent with the applicable Client’s Notice of Privacy Practices, the Health Insurance Portability and Accountability Act and its implementing regulations (“HIPAA”), and other applicable law. In most situations, this use and disclosure of your information is for the treatment, payment, or health care operations of our Clients.

Some of the Services provided by Apricot to its Clients are considered “Health Information Exchange” or “HIE” under applicable state law. The information maintained in the HIE may be available to health care providers, health plans, personal care providers, or community organizations that may provide services to you. Depending on your state law, the organization disclosing your information to or obtaining your information from Apricot for the HIE may be required to first obtain your consent. In other cases, the exchange of this information is permitted unless you object. Your state law may allow you to opt out of participation in an HIE, described more fully below.

Legal Process and Investigation Issues

From time to time, Apricot may be required to respond to a subpoena, a court order or similar investigative demand from law enforcement, a government agency, or a private litigant. Apricot reserves all rights to defend, within its sole discretion, against such legal requests, demands, and claims. For instance, Apricot may raise or waive legal objections or rights. Apricot also reserves the right to disclose your information, as allowed by applicable law, when we believe it is reasonably appropriate based on the situation. Such disclosure may occur, but is not limited to, disclosing your information in connection with efforts to: (i) investigate, prevent, or commence other actions regarding suspected illegal activity or other wrongdoing; (ii) protect or defend the rights, property or safety of our company, our users, our employees, or others; (iii) comply with applicable law or cooperate with law enforcement; or (iv) enforce the TOS or other agreements or policies related to the Site or the Services.

Notice about Social Security Numbers

We do not collect social security numbers of customers or other users, and you should not provide such information to Apricot. Nonetheless, if Apricot comes into possession of users’ social security numbers or collects such information in the future, the information will be treated confidentially and not shared with third parties unless allowed by law. Additionally, Apricot will take reasonable steps to limit the access to such social security numbers and take legally required steps to secure the transmission of the data containing such social security numbers.

Third Party Privacy Policies May Be Applicable

This Privacy Policy does not cover any Client’s or third party’s use or handling of your information once it is shared. Instead, the privacy policies of the Client or third party(ies) will govern. We encourage you to visit the websites of those third parties and fully read and understand their privacy policies.

DO NOT TRACK REQUESTS

In some states, users may be entitled to know how we respond to “Do Not Track” browser settings. There is little consensus in the industry about what “Do Not Track” means; however, we recognize “Do Not Track” signals as an opt-out for the sharing of your data with third parties. We take good faith efforts to comply with any “Do Not Track” request; however, you may still need to contact any third-party companies (including those who may have cookies or beacons on the Site) to direct them to not share your data with third parties. To learn more or opt-out from data collection by third-party companies you can visit: http://www.networkadvertising.org/choices or www.aboutads.info/choices/

Opt-Out Provisions and Updating Your Information

We value our users’ privacy and provide them with the option to “opt-out” of having their information used for purposes not directly related to the Site or our services for Clients. The opt-out option is available at the time you sign up for your account on the Site. If you wish to change your opt-out preference or update your information after you initially sign up for your account, you can opt-out by any of the following means:

Send a written request to: Attn: Compliance, Apricot Technologies, Inc, 12 E California, Oklahoma City, OK 73104; or
E-mail [email protected]

Your request will generally be responded to within three (3) business days if your request is via e-mail, or thirty (30) days if your request is via United States mail.

Your state law may provide you the right to “opt-out” of the HIE functions provided by Apricot. For Arizona residents, this right is provided under Article XXVII, Section 2 of the Constitution of Arizona. To opt-opt out of HIE functions, please contact [email protected] In some cases, we may direct you to contact your health care provider regarding your HIE opt out request.

Please note that changing your opt-out preference will only affect future activities or communications from us. To opt-out of communications from our Clients or third-party business partners, if any, please contact them directly.

Information Retention and Security

We will store and retain the personal information we collect about you in accordance with our Corporate Record Retention processes. Please note that certain information such as Personal Health Information may be retained for a longer period if we have continuing obligations to you, our Clients, or if required by law.

We take reasonable security measures to protect users’ information against unauthorized access, loss, alteration, or destruction. Despite these reasonable measures, we cannot guarantee our security measures are impenetrable. Therefore, although we take reasonable steps to secure your information, we cannot and do not promise or warrant that your information will always remain secure.

Visitors Outside the United States

This Privacy Policy is intended to cover collection of information on the Site from residents of the United States. The laws in other countries may or may not be as comprehensive as those in the United States. If you are a resident of another country and/or are visiting the Site from outside the United States, you acknowledge and agree that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. You also acknowledge that your use of the Site or the Services shall be governed exclusively by the laws of Kansas and as if all transactions with us or otherwise through the Site take place within Kansas. By using the Site, you acknowledge and agree that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy. If you are unwilling to accept these terms, then you agree that you will not use or access the Site or our services.

This Privacy Policy may be updated from time to time. We reserve the right to modify this Privacy Policy at any time without notice. When changes are made to this Privacy Policy, we will revise the “last updated” date at the top of this Privacy Policy and post the updated Privacy Policy on the Site. Your continued use of the Site or any Services after we have posted any Privacy Policy changes indicates your agreement to such changes unless you notify us otherwise.

If you wish to retain a copy of this Privacy Policy, you should print a copy for your records.

Terms of Privacy Policy Survive

If any terms of this Privacy Policy are held invalid and/or unenforceable by a court of law or a competent jurisdiction, the remaining provisions of this Privacy Policy shall remain in full force and effect.

SUPPLEMENTAL PRIVACY POLICY APPLICABLE TO CALIFORNIA, COLORADO, CONNECTICUT, NEVADA, VIRGINIA, AND UTAH RESIDENTS ONLY.

The disclosures in this section (and linked Supplemental Privacy Policy) apply only to individual residents of the States of California, Colorado, Connecticut, Nevada, Virginia, Utah, as applicable. Residents of California, Colorado, Connecticut, Nevada, Virginia, Utah Residents can click here to review the Supplemental Privacy Policy.

Limitations

The adoption or publication of this Privacy Policy does not subject Apricot to any stricter duty in its collection, handling, storage and disclosure of nonpublic information than otherwise applies to Apricot under applicable law. No person or entity shall have any right or recourse against Apricot nor any of its affiliates, agents, sponsors, or other related parties based on any alleged violation of or noncompliance with this Privacy Policy.

Supplemental privacy policy

Last updated: June 21, 2023

SUPPLEMENTAL PRIVACY POLICY APPLICABLE TO NEVADA RESIDENTS ONLY.

If you are a Nevada resident, you may opt-out of the sale of your personal information. To do so, please contact us at [email protected] and title the subject of your email “Nevada Privacy Rights Opt-Out Request”. In response, we will request information from you to verify your identity. We will attempt to respond to your request, once verified, within sixty (60) calendar days.

SUPPLEMENTAL PRIVACY POLICY FOR CALIFORNIA, COLORADO, CONNECTICUT, VIRGINIA, UTAH RESIDENTS

This Privacy Policy Supplement for California, Colorado, Connecticut, Virginia, and Utah Residents (the “Supplement”) supplements the information contained in Apricot Corporation (“Apricot”, “we”, “us”, or “our”) Privacy Policy https://Apricothealth.ai/privacy-policy/ (the “General Privacy Policy”) and applies solely to all visitors, users, customers, individuals that use our products or services, and others who reside in the States of California, Colorado, Connecticut, Virginia, Utah (“consumers” or “you”). The terms of this Supplement shall govern over any conflict

Category

Examples

Collected

A. Identifiers.

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.

YES

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80I).

A name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

YES

C. Protected classification characteristics under California, Colorado, Connecticut, Virginia, Utah or federal law.

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

YES

D. Commercial information.

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

YES

E. Biometric information.

An identifier or template created from genetic, physiological, behavioral, and biological characteristics, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns.

F. Internet or other similar network activity.

Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.

YES

G. Geolocation data.

Physical location or movements.

YES

H. Sensory data.

Audio, electronic, visual, thermal, olfactory, or similar information.

I. Professional or employment-related information.

Current or past job history or performance evaluations.

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

K. Inferences drawn from other personal information.

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

YES

with the General Privacy Policy. We adopt this Supplement to comply with the California Consumer Privacy Act of 2018 (“CCPA”), Colorado Privacy Act (“CPA”), Connecticut Data Privacy Act (“CTDPA”), Virginia Consumer Data Protection Act (“VCDPA”), and Utah Consumer Privacy Act (“UCPA”) and any terms defined in the CCPA, CPA, CTDPA, VCDPA, UCPA have the same meaning when used in this Supplement.

Information We Collect

Our website (www.apricothealth.ai and its subpages the “Website”) collects information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”). Personal information does not include:

Publicly available information from government records.

Deidentified or aggregated consumer information.

Other information deemed under applicable California, Colorado, Connecticut, Virginia, Utah law not to be personal information such as health or medical information covered by HIPAA and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data.

In particular, our Website has collected within the last twelve (12) months, and intends to continue collecting, the following categories of personal information from consumers:

We obtain the categories of personal information listed above from the following categories of sources:

Directly from you. For example, from forms you complete or products and services you purchase.

Indirectly from you. For example, from observing your actions on our Website.

From our clients and other third parties, including those listed on our General Privacy Policy.

The information we obtain about you from third parties may be combined and utilized with the information you provide to us.

Use of Personal Information

We may use, share, sell, or disclose the personal information we collect for one or more of the following purposes:

To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.

To provide, support, personalize, and develop our Website, products, and services.

To create, maintain, customize, and secure your account with us.

To process your requests, purchases, transactions, and payments and prevent transactional fraud.

To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.

To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).

To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.

For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.

To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

As described to you when collecting your personal information or as otherwise set forth in the CCPA, CPA, CTDPA, VCDPA, UCPA.

For other purposes provided in our General Privacy Policy.

To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users and customers is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may share your personal information by disclosing it to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, we have disclosed personal information for a business purpose to the categories of third parties indicated in the chart below.

We may also share your personal information, including by selling it to third parties, subject to your right to opt-out of those sales. Our personal information sales do not knowingly include information about individuals we know are under the age of sixteen (16), regardless if we have parental consent. In the preceding twelve (12) months, we have sold the following categories of personal information to the categories of third parties indicated in the chart below. For more on your personal information sale rights, see Personal Information Sales Opt-Out and Opt-In Rights.

Personal Information Category

Category of Third-Party Recipients

Business Purpose Disclosures

Sales

A: Identifiers.

B: California Customer Records personal information categories.

C: Protected classification characteristics under California, Colorado, Connecticut, Virginia, Utah or federal law.

D: Commercial information.

E: Biometric information.

F: Internet or other similar network activity.

G: Geolocation data.

H: Sensory data.

I: Professional or employment-related information.

J: Non-public education information.

K: Inferences drawn from other personal information.

* Except as provided on our Privacy Policy [HYPERLINK].

Reselling Personal Information

The CCPA, CPA, CTDPA, VCDPA and UCPA prohibits a third party from reselling personal information unless you have received explicit notice and an opportunity to opt-out of further sales. You may contact us for a list of companies who purchase personal information from us. To opt-out of those sales, please follow the opt-out procedure provided below.

Your Rights and Choices Under the CCPA

The CCPA provides consumers, employees, potential employees and businesses that are California residents with specific rights regarding their personal information. This section describes CCPA rights available to those persons and explains how to exercise those rights.

Right to Know and Data Portability

You have the right to know what information we have collected about you over the past twelve (12) months and how we use it. Once we receive your request to know and confirm your identity (see Exercising Your Rights ), we will disclose to you:

The categories of personal information we collected about you.

The categories of sources for the personal information we collected about you.

Our business or commercial purpose for collecting or selling that personal information.

The categories of third parties with whom we share that personal information.

If we sold or disclosed your personal information for a business purpose, two (2) separate lists disclosing:

sales, identifying the personal information categories that each category of recipient purchased; and

disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

The specific pieces of personal information we collected about you in a readable format (also called a data portability request).

Right to Correct

You have the right to correct inaccuracies in your personal information that we collected from you and retained. Once we receive your request to correct and confirm your identity (see Exercising Your Rights ), we will use commercially reasonable efforts to correct the inaccurate personal information as directed by you. We may deny your request to correct if a response is impossible or would involve disproportionate effort to correct inaccurate information.

Right to Delete

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive your request to delete and confirm your identity (see Exercising Your Rights ), we will review your request to delete to see if an exception allowing us to retain the information applies. We may deny your request to delete if retaining the information is necessary for us or our service provider(s) to:

Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.

Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

Debug products to identify and repair errors that impair existing intended functionality.

Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).

Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.

Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

Comply with a legal obligation.

Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

If your request to delete is not subject to one of the above exceptions, we will grant your request to delete or deidentify personal information from our records and will direct our service providers to take similar action.

However, please note that upon requesting deletion of your personal information, if that information was obtained through a third-party, including but not limited to a health plan or caregiver, you must submit a deletion request to said third party.

Right to Opt Out of Sale or Sharing

You have the right to opt out of the sale or sharing of your personal information to third parties. For instructions on exercising your right to opt-out of the sale or sharing of your personal information, see Personal Information Sales and Targeted Advertising Opt-Out and Opt-In Rights.

Right to Limit Use and Disclosure of Sensitive Personal Information

You have the right to limit the use of your sensitive personal information to that use which is necessary to perform the services and goods we provide as mentioned above in the “Sharing Personal Information” section.

Exercising Your Rights

To exercise your rights described above, please submit a request by either:

Calling us at (913) 307-1000

Emailing us at [email protected]

Only you, or someone legally authorized to act on your behalf, may make a request related to your personal information.

You may also make a request on behalf of your child by contacting us at the information above and provide information that will allow us to properly identify your child and your relationship as the parent or guardian of your child.

You may only submit a request twice within a twelve- (12) month period. Your request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include:

Contact information
Information about prior purchase history
Other information as we may reasonably request

Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

If you are an authorized agent of a third party, you must provide us with: (i) sufficient information demonstrating your role as an authorized agent for the individual you are making the request about (e.g. Court order, power of attorney, etc.); (ii) information that will allow us to verify your identity; and (iii) any other information that we may reasonably request consistent with applicable law in order to authenticate your request.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

You do not need to create an account with us to submit a request to know or delete. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.

We will only use personal information provided in the request to verify the requestor’s identity or authority to make it.

Please note that additional time may be needed to process the deletion of personal information from backup and/or archival databases.

For instructions on exercising your sale opt-out or opt-in rights, see Personal Information Sales and Targeted Advertising Opt-Out and Opt-In Rights.

Response Timing and Format

We will confirm receipt of your request to know, request to correct, request to delete, and/or request to limit within ten (10) business days. If you do not receive confirmation within the ten- (10) day timeframe, please call us at (913)

We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another forty-five (45) days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the twelve- (12) month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal Information Sales and Targeted Advertising Opt-Out and Opt-In Rights

If you are age sixteen (16) or older, you have the right to opt-out of the sale of your personal information at any time. We do not sell the personal information of consumers we actually know are less than sixteen (16) years old regardless if we receive parental consent. Consumers who opt-in to personal information sales may request to opt-out of future sales at any time.

To exercise the right to opt-out of the sale of your personal information, you (or your authorized representative) may submit a request to opt-out to us by sending an email to [email protected] with the subject line “Privacy Rights Request”

Once you make a request to opt out of the sale of your personal information, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back into personal information sales at any time by contacting us.

You do not need to create an account with us to exercise your right to opt-out of the sale of your personal information. We will only use personal information provided in a request to opt-out of the sale of your personal information to review and comply with the request to opt-out.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights set forth above. Unless permitted by the CCPA, we will not:

Deny you goods or services.

Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

Provide you a different level or quality of goods or services.

Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time by calling us at [PHONE] or emailing us at [email protected]. We may provide financial incentives from time to time including through promotions, contests, gift cards, giveaways, discounts/sales, and rewards. The terms of any such incentives will be communicated with that particular financial incentive.

Other California Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are consumers, employees, potential employees and businesses that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email or write us at the addresses provided below.

Your Rights and Choices under the CPA, CTDPA, VCDPA, UCPA

The disclosures in this section apply solely to individual residents of the States of Colorado, Connecticut, Virginia, and Utah, as applicable. If you are a resident of one of these states, we may share your personal information by disclosing it to a third party for a business purpose.

Privacy laws in these states give residents certain rights with respect to their personal data when they take effect over the course of 2023. Those rights include:

Right of Access: You have the right to access and obtain a copy of your personal data.
Right to Correct: You have the right to correct inaccuracies in your personal data.
Right to Deletion: You have the right to request that we delete personal data provided by or obtained by you. Please note that upon requesting deletion of your personal information, if that information was obtained through a third-party, including but not limited to a health plan or caregiver, you must submit a deletion request to said third party.
Right to Opt-Out of Targeted Advertising: You may ask us not to use or disclose your information for the purposes of targeting advertising to you based on your personal data obtained from your activity across different businesses, services, websites, etc.
Right to Opt-Out of Personal Information Sales to third parties.
Right to Non-Discrimination: We may not process personal data in violation of state and federal consumer anti-discrimination laws or discriminate against you for exercising rights under these state laws.

To submit a request to exercise any of the above rights, please refer to the above section “Exercising Your Rights”. You may email us at [email protected] with the subject line “Privacy Rights Request” and let us know in which state you live. Please see the above section “Personal Information Sales and Targeted Advertising Opt-Out and Opt-In Rights” for a description of how to exercise your right to opt-out of targeted advertising or sales and uses for purposes not directly related to the Website.

Changes to this Supplement

We reserve the right to amend this Supplement at our discretion and at any time. When we make changes to this Supplement, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes to this Supplement.

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